Privacy Policy

Privacy Policy

Last Updated: Feb 28, 2025

Lyra ("we," "our," or "us") values your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or use our services.

1. Information We Collect
We may collect the following types of information:

  • Personal Information: Name, email address, phone number, billing and shipping addresses, and payment details.

  • Non-Personal Information: Browser type, IP address, device information, and usage data.

  • Cookies and Tracking Technologies: We use cookies and similar technologies to enhance user experience and analyze website performance.

2. How We Use Your Information
We use the collected information to:

  • Process orders and payments

  • Provide customer support

  • Improve our website and services

  • Send promotional communications (you can opt out at any time)

  • Prevent fraud and ensure security

3. Sharing Your Information
We do not sell or rent your personal data. However, we may share your information with:

  • Service Providers: Payment processors, shipping companies, and marketing platforms that help us operate our business.

  • Legal Requirements: If required by law or to protect our rights.

  • Business Transfers: In case of a merger, acquisition, or sale of assets.

4. Data Security
We implement industry-standard security measures to protect your information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

5. Your Rights and Choices
You have the right to:

  • Access, update, or delete your personal information

  • Opt out of marketing emails

  • Disable cookies through your browser settings

6. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies.

7. Changes to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated revision date.

8. Contact Us
If you have any questions about this Privacy Policy, please contact us.